These sale conditions are concluded between the company CM INTL, offering consumer products for sale at the site, hereinafter referred as the “site” from one side, and from the other side – the buyer, purchasing the product from the site, offered by the company CM INTL, hereinafter referred to as the “client”.

The parties agree that their relations will be regulated only by these sale conditions.

Clicking the relevant button at the site, after filling in the order form, has the validity of command confirmation and respectively, of acceptance of such sale conditions.


These sale conditions consider the rights and obligations of each party in the procedure of products’ purchase, represented by the company CM INTL on pages of its e-shop, starting from order confirmation and to payment and delivery.

Important: these conditions apply to the text of the command and order form.

Photos, illustrating the products represented, are not included into the scope of such conditions. Provide that by any reasons the publication of photos on screens of users are modified in the course of the product’s examination, they shall not effect the decision-making according to these conditions and on no account entail the responsibility of the company CM INTL.

Access to site

Access to the site of the company CM INTL, including all communication expenses on connection to Internet, is a sole concern of the client.


The order form, filled and signed by clicking the respective button, means the full and irrevocable purchase of the selected product.

The order is deemed accepted for execution after written confirmation of the order’s acceptance for execution by the company CM INTL. The Client will receive the written confirmation on acceptance of the order for execution, with full indication of all the elements of purchase (name of the selected product, its quantity, price of product, delivery cost, etc.) by e-mail to the address mentioned at filling of form with the details of the client. The Company CM INTL is obliged to execute the command, ordered by Internet, for delivery of the product only in case the product is available at the company’s warehouse at the moment of the order placement. The Company CM INTL reserves the right not to confirm the command acceptance on any reason, in particular due to temporary unavailability or taking out of production of the article.

The confirmed order will be delivered within 20 working days from the day of the command confirmation and only in case the product is available at the warehouse. In the event of temporary unavailability of the product at the company’s warehouse, the company CM INTL will immediately notify there of through a written message to the client, having proposed either to wait for a certain period, or return its cost. The Client also in writing informs the company on its decision.

The ordered product remains the property of the company CM INTL in full size till the full payment of its cost.

Warning: The shipping of products containing alcohol, such as room sprays may be subject to the regulation about Transport of Hazardous Materials for their flammability. As such, CM INTL keeps right to cancel any order which the quantity of these products would be greater than commonly accepted by the carrier identified.

Validity term of the commercial offer for sale of this or that article

Commercial offer is available at the site is effective during one month starting from the date of publication and within the bounds of the article’s availability at the warehouse of the company CM INTL.

Payment conditions

The Client is obliged to pay the cost of the selected product according to the price, mentioned at the site in EUR + delivery cost, which will be calculated automatically individually in each case and will be indicated in the total cost, which will appear automatically after the order confirmation.

The Client is responsible for the right of purchase payment option form the proposed ones at the site by methods in accordance with the law of the country of origin:

• credit bank cards.

• SWIFT bank transfer to the account, presented by the company CM INTL along with its bank details.

• other payment methods such as PAYPAL or similar.

In case the payment has not come within more than 10 working days after the order confirmation, the company CM INTL has the full right to cancel the order and consider it as invalid.

Prices and customs duties

The mentioned at the site prices for products, offered by the company CM INTL, include only the cost of the product itself separately and in EUR for piece. The indicated prices do not include the transportation cost, which will be added to the final invoice depending on the residence of the client.

The Client shall pay, if necessary, all the expenses, connected with mailing service, customs or other expenses such as customs duties, expenses on storing products in post offices in the event of no possibility to deliver them to the client in case the latter is absent from the mentioned delivery address, value-added taxes and so forth, which are related to the law of the country of residence, if such are if such are available. The responsibility for such type of payment is born by the client on his/her own.

Transfer of responsibility and risk

Transfer of responsibility for the product is made at the moment of its cession from the company CM INTL to the post or forwarding service for transportation to the client’s place of residence. The product is transported with responsibility and risk of the client, and this provision is effective also in case of the product’s return to be exchanged or in case of claim till the moment when the product is returned to the warehouse of the company CM INTL During all this time necessary for return of the god to be exchanged or in case of claim, the client bears the full responsibility for its safety and damage.


The product will be sent to the address, mentioned by the client in the order form at the moment of ordering at the site The delivery is deemed to be completed at the moment when the product is transferred to the mail or forwarding service.

In case of delay, loss or damage, the client shall on his/her own contact the mail or forwarding agent, mentioned by the company CM INTL as the transporter, so as to clarify the reasons. The Company CM INTL does not bear any responsibility for delay, damage or loss of the product by the transporting company.

The Company CM INTL positively advise the client, upon reception of the product, prior to signing the acceptance act, to open the packing and verify the composition of delivery, its appearance and condition of articles at once.

If the client states any anomaly, he shall refuse accepting and immediately within 3 days inform the administration of mail or forwarding service, which made the delivery, on reasons of refusal to accept products, having sent the written notification with receipt on reception to them. The copy of such claim shall be sent by the client to the company CM INTL by e-mail.

Warning: The shipping of products containing alcohol, such as room sprays may be subject to the regulation about Transport of Hazardous Materials for their flammability. As such, CM INTL keeps right to cancel any order which the quantity of these products would be greater than commonly accepted by the carrier identified.


The following events are deemed to be force-majeure:

• National and international strikes, resulting in blocking of transport ways, which are used to supply the warehouse of the company CM INTL or transportation of the product to the client.

• State laws, leading to cancellation of such types of deals, being temporary or approved in the time period from the start of order placement by the client and the moment of shipment.

• Problems of communication nature, such as Internet disconnection, blocking of access to the network, etc..

In the event of occurrence of any from the above-mentioned force-majeure hindrances, the company CM INTL reserves the right to modify the delivery date and the date of the client’s order execution. In case force-majeure lasts for more than 3 months, the order may be cancelled through mutual agreement of the parties.


Claims on unconformity of the product with the ordered one shall be documented within 7 days from the reception, and sent to the address of CM INTL The Client shall return the product, in case of unconformity, in the factory packing and without opening the product, to the warehouse of the company CM INTL on his/her own account to the address 10C, rue de la Cimenterie, c/o Arcelor Mittal Dommeldange, L-1337 Luxembourg, LUXEMBOURG

In case the company CM INTL agrees with the claim of the client, it pays back its cost and expenses on return to the client immediately. If the company CM INTL does not accept the claim of the client, the client will be informed in the official letter on the reason of waiver and the client is entitled form his side to appeal against this decision in courts.

Applicable right and attribution of jurisdiction

Any dispute in connection with the use of the site is subject to Luxembourg law. Exclusive jurisdiction is attributed to the competent courts of Luxembourg City.